Assertive communication is the hallmark of a true professional. In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so that you can be a positive role model to those you work with and for. Are you secretly afraid that you come on too strong or are you perceived as a doormat? Would you like to be seen as confident, trustworthy, and professional? Assertive communication is the key. And, assertive communication is a skill, one every professional can master.
Your Benefits of Attending:
- Understand what assertiveness is and what it is not
- Learn how to avoid the perils and pitfalls of passive-aggressiveness
- Gain clever tactics to deal with the passive-aggressiveness of others
- Gain strategies for handling difficult conversations and conflict
- Learn how to assertively say “no” – and not feel guilty
- Discover surprising words to avoid and powerful words to choose instead
- Understand proven language patterns to deal with requests for your time
- Learn how to use assertive communication to maintain control of your day and productivity
- Walk away with the best kept secrets superstars use to communicate assertively to leadership
- Learn how to build inner victory for outer communication success
REGISTRATION
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