How You Will Benefit
This course will assist the OJT trainer with the required skills to effectively train others on the job. Topics addressed in this hands-on course include:
Understanding adult learning concepts, communication skills that transmit the message effectively, coaching, and providing feedback. Participants will be shown how to prepare, plan and organize the training.
Course Objectives
Successful completion of this course will increase your ability to:
• Identify the OJT competencies.
• Describe the importance of listening during OJT.
• Increase information flow to enhance productivity and teamwork.
• Learn how important learning theory and styles are when training new hires and veteran associates.
• How to deliver an effective training demonstration.
Key Topics Covered
This course explores the following subjects in-depth:
• Learn skills required to effectively train others on the job.
• Understand the competencies needed by every trainer.
• Learn communication skills that transmit the message.
• Describe the importance of listening while training others on the job.
• Identify barriers to listening well.
• Listen in emotional situations.
• Increase information flow to enhance productivity and teamwork.
• Learn the four learning theories that are important to build into the training.
• Discover how important trust is during the learning process.
• Identify major factors that affect motivation.
• Learn the four steps it takes to demonstrate training processes.
• Receive observation and feedback from demonstration development.
* *PLEASE NOTE**
All students attending the session will need to be paid for and registered. Each student MUST have a laptop with a working microphone AND camera.
Class materials will be shipped to the address you submit in your registration. If a shipping error occurs based on the information you provide or your facilities mail policies you will receive digital material access. If this happens, please review the Digital Material Acknowledgment in regard to steps needed to receive class materials.
Cancellations/refunds/transfers must be completed no later than 10 business days from the registration closing due to shipment dates. Substitutions of students from the same company may occur up to the morning of the class.
Due to exchange rate complications, all pricing is in USD regardless of where the class occurs. Eventbrite fees include .99 per transaction plus a small credit card processing charge.