Honda Supplier Leadership Skills & Style Development Program
presented by LEADInstitute
The Leadership Skills & Style Development (LSSD) is designed around proven leadership tools, skills and concepts. The goal of LSSD is to assist your managers and frontline leaders in better matching their leadership approach to the performance needs of the organization and the maturity, motivational and skill levels of their associates. LSSD incorporates the following three focus areas into the learning process and provides participants with the insight and hands-on skill practice needed for personal improvement.
Focus Area I — Work Unit Performance Improvement:
This is LSSD’s central area of focus. All learning content relates back to improving work unit performance, enhancing associate development and making the work unit a better place in which to work. Participants learn how to improve the factors that impact associate performance, including how they lead and manage.
Focus Area II — Personal Style & Interpersonal Skills:
In this focus area participants gain an in-depth understanding of their personal style at work. A benefit of deeper personal awareness is the ability to better manage interpersonal relationships at work. They learn when and how to leverage their personal strengths, confront their liabilities and develop strategies for changing their behavior at work. Participants strengthen their communication effectiveness by applying the principles of assertiveness; adult-to-adult communication, improved listening skills and controlling nonverbal behavior.
Focus Area III — Leading & Managing Others:
In this focus area participants learn techniques for bringing about greater levels of associate motivation and performance improvement. Participants access their preferred leadership approach in regard to Directing, Coaching, Counseling and Delegating. They then learn to evaluate the skills and motivational readiness of their associates and when, how and with whom to apply the appropriate leadership approach. Participants practice using these four leadership approaches and are given specific tools for on-the-job application.
Session Overview & Introductions
Welcome, Program Purpose and Benefits
An interactive exercise facilitates development of a learning community, personal strengths and learning goals
Participant introductions and learning goals for the week
Motivation: Understanding Human Behavior
Understand personal motivational goals of affiliation, achievement, power and security
Learn how to translate personal motivation goals into on-the-job performance and satisfaction
DISC Personal Style and Interpersonal Skills
Explore and understand personal style at work
Develop personal style improvement plans for enhancing strengths and managing weaknesses
Develop adaptive personal improvement plans to work better with bosses, peers and direct reports
Organizational Performance and Leadership
Work Unit Climate Survey Assessment
The Leadership and Performance Challenge
Traditional/Flexible Organization Experience
What facilitates and blocks performance?
What role does Leadership play?
Leading and Managing Others Effectively
Access preferred leadership approach: Directing, Coaching, Counseling, and Delegating
Accessing direct reports task readiness maturity levels in regard to their capability and willingness
Learn how to relate appropriate leadership approach to maturity levels of direct reports
Direct Report Maturity Level I : Directing/Telling Leadership Approach
Analyze High Task and Low Relationship emphasis of Directing leadership approach
Overview of Directing leadership approach, goals and when to use
Do’s and don’ts of Directing leadership approach
Tools for Enhancing Directing/Telling
Balance of Consequences Analysis — managing behavior change and learning through consequences
Motivating Performance Systems
Direct Report Maturity Level II: Coaching/Selling Leadership Approach
Analyze High Task and High Relationship emphasis of Coaching leadership approach
Overview of Coaching leadership approach, goals and when to use
Do’s and don’ts of the Coaching approach
Differentiating Coaching from Directing
Tools for Coaching/Selling
Teach New Skills — Use coaching process model to teach new skills
Performance Improvement — Experiencing the power of effective performance feedback
Praising — Learn elements of effective praise to maximize performance improvement
Correcting — Learn how to give corrective feedback to enhance performer receptivity and behavior change
Direct Report Maturity Level III: Counseling/Participating Leadership Approach
Analyze Low Task and High Relationship emphasis of Counseling leadership approach
Overview of Counseling approach, goals and when to use
Do’s and don’ts of the Counseling approach
Differentiating Counseling from Coaching
Tools for Counseling/Participating
Learn the counseling model for:
1. Establishing INTENT
2. Uncovering the SITUATION
3. Exploring OPTIONS
4. Contracting for COMMITMENT
Counseling — Practice observing, evaluating and using counseling model
Listening Skills — Learn effective listening skills
Direct Report Maturity Level IV: Delegating/Empowering Leadership Approach
Analyze Low Task and Low Relationship emphasis of Delegating leadership approach
Overview of Delegating leadership approach, goals and when to use
Do’s and don’ts of the Delegating approach
Differentiating Delegating from Counseling
Tools for Delegating & Empowering
Learn how to. . .
1. Delegate and manage the TASK
2. Delegate and ENABLE the “delegate”
3. Delegation and CULTIVATE OWNERSHIP
Session Summary & Close
Organize and finalize improvement plans for on-the-job application
Leadership team debrief, lessons learned and closing
Who Should Attend
LSSD is designed for supervisors, managers, team leaders, program/project managers, IPT leads, middle managers; those key people on the frontline of leadership having a good deal of personal, face-to-face interaction with team members and colleagues. The goal is to provide these people with the leadership, team and personal skills so they can have a positive impact on others and on performance.
What People are Saying
“Motivation and understanding human behavior really helped me get a better understanding of why people do what they do.”
“I found this class to be one of the best the company has sent me to. I found every aspect of it useful. The faculty were a pleasure to work with, easy going and energetic. Great job!”
“I came into the course feeling that I was a pretty effective team leader, and not expecting to learn much. Not only were the lessons a good refresher, but I did gain many” new” insights. Good class!”
“Excellent course. I have been exposed to something like this 2-3 times before in my career. This course solidified the knowledge gained in those classes. I have a new found confidence to take home with me.”
“Having attended many leadership training classes in the past 30 years- it was good to get a leadership course that actually refreshes my leadership style. This training reminded me that I do have other leadership skills and tools that I can use.”
“Overall I feel very enriched and enlightened having attended the course. I can apply a lot of the insights to both my work and personal life. Thanks.”
Tuition for LSSD is $975 USD for each participant and includes all instructional material, assessments and workshop manual, follow-up coaching/counseling for all participants after the session has ended.
LSSD is brought to you by the staff and faculty of The General Systems Consulting Group and The LEAD Institute. We have over 40 years of consulting experience in the areas of leadership, team and organizational development.
We provide consulting and training services to help organizations become more productive and better places in which to work. We have conducted numerous company and university based executive education programs and facilitated executive leadership off-sites and team building sessions for many companies.
The LSSD faculty and staff are appreciated for their knowledge, experience, group facilitation and one-on-one coaching skills and dynamic, engaging presentation styles.
6055 Jackson Road <> Ann Arbor, Michigan 48013
734-995-5222 <> firstname.lastname@example.org <> www.leadinstitute.com
At LSSD we work hard to turn training and education into a hands-on application process for personal, team and work unit improvement. We accomplish this by skillfully combining these 7 essential components of the learning and development process.
1. Focused, dynamic presentations
2. Hands-on, experiential learning simulations
3. Peer-to-peer coaching and counseling
4. Small group discussion and application
5. Practical application and written change
6. Full-time, highly experienced faculty
7. Complete reference manuals and material
LSSD uses a high involvement learning process including learning simulations, group discussions, personal and leadership assessments and skill practice for on-the- job application.