How You Will Benefit
Coaching in organization and leadership settings is an invaluable tool for developing people across a wide range of needs. The benefits of coaching are many; 80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills. 86% of companies report that they recouped their investment on coaching and more (source: ICF 2009).
Using coaching does not mean that managers should no longer direct and supervise their teams, but rather that their management style becomes more adapted to a given situation and responds better to the needs of their team members. The managers’ ability to use employees’ strengths and offer systematic recognition and encouragement engenders involvement, commitment and the willingness to go the extra mile.
Benefits of Accountability
A work environment with Coaching as part of their culture will:
See improved performance and productivity
Increased team development
Facilitate improved learning
Have Improved relationships
Provide more time for the manager
Enable more creative ideas
Provide for better use of people, skills, and resources
Have greater flexibility and adaptability to change
Course Objectives
This program will enable your leaders to:
Encourage employee growth and development in everyday work through providing learning opportunities and an environment that promotes learning
– Help employees develop critical decision-making skills and greater self-reliance through being a thinking partner
– Provide feedback in a way that builds employee capability
– Handle challenging coaching situations
– Increase the return on their coaching investment
Key Topics Covered
The course explores the following subjects in depth:
What is Coaching
Coaching: The “If …Then “table
Recognizing coaching opportunities
Understanding supervisory styles
Benefits and characteristics of coaching
Identifying coaching strengths and developmental areas
Two types of coaching discussions
Coaching traps to avoid
The performance cube
Coaching styles
Factors influencing performance
Essential coaching communication skills
Feedback guidelines when coaching
Elements of active listening
Personal listening profile
What Attendees Are Saying:
“I liked learning about my coaching style. Because of this class I am going to try to find something positive about everyone, every day.”
“It was valuable to learn about my listening profile and how to improve on job supervision.”
“The different coaching styles were very helpful. I will use this class when praising and/or correcting production associates.”