Behavioral Based Interviewing
What is the cost of a bad hire? Imagine the impact poor selection has on customer care, annoyed and irritated coworkers, possible litigation, rehiring cost, damaged reputation, not to mention lost sleep. A short interview with a poor hiring decision can lead to months and years of frustration. There are no guarantees but there are best practices that help hire great employees and manage risk.
The interview is our most important selection tool yet traditional interviewing has only a 10% success rate of predicting on-the-job behavior – apparently we aren’t as good at judging behavior as we think. Fortunately we can improve this predictability by over 500% with Behaviorally Based Interviewing. Our hiring decisions ultimately determine our business success and it is critical that we maximize our efforts.
This webinar provides useable tools, knowledge, and skills to make the correct hiring decision.
What you will learn:
Conduct thorough, targeted interviews to maximize hiring success
Learn the formula for creating Behaviorally Based Interview questions
Receive 43 behaviorally based questions to uncover the “real” person
Take the subjectivity out of hiring decisions
Identify the skills required to conduct successful interviews
Obtain a clear and effective interview structure
Develop best practice behavioral interviewing techniques in making objective selection decisions
Understand legal principles related to recruitment and selection processes
Devise a simple rating system
Top 10 tips for interviewer
15 key competencies to add to your job description and include in interviews
Bonus 363 additional behaviorally based questions related to 35 competencies
Upon completion of this program you will:
Take the right steps to prepare for every interview
Create behaviorally anchored interview questions
Identify job related behavioral competencies
Avoid legally problematic questions
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