Basic Quality Tools (BQT) – Virtual

Basic Quality Tools

How You Will Benefit The basic tools of quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality. They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the clear majority of quality-related issues. are tools which arrange problem areas, put data into diagrams, surface problem areas and clearly bring up any hidden truth. These tools are not for experts alone but for the use of everyone in their daily work. A problem-solving team’s successes are dependent on the familiarity and ease with which these tools are used.

Once the basic problem solving, or quality improvement process is understood, the addition of quality tools can make the process proceed more quickly and systematically. The Basic Quality Tools can be used by any professional to ease the quality improvement process: flowcharts, pareto charts, cause and effect diagrams, scatter diagrams, and run charts.

The Basic Tools of Quality can be used singularly or in tandem to investigate a process and identify areas for improvement, although they do not all necessarily need to be used. If a process is simple enough – or the solution obvious enough – any one may be all that is needed for improvement. They provide a means for doing so based on facts, not just personal knowledge, which of course can be tainted or inaccurate.

Benefits of Utilizing the 5 PrinciplesAssociates with a solid basis in applying Basic Quality Tools will- Assist in defining complex problems- Enable prioritization of problems – Increase efficiency and productivity- Sharpen abilities to reason and think quickly- Lower negative effects such as downtime and scrap rates- Build a work environment which enables employees to learn and grow

Course Objectives At the completion of this module participants will increase their ability to:- Understand the Basics of Quality Management- Learn to apply and interpret the Basic Tools- Understand the integration of the quality tools- Data classification and interpretation – Comprehend the basic principles of developing and presenting graphs

Key Topics CoveredThe course explores the following subjects in depth:- Quality Management- Flowchart diagrams- Data classification and graphs- Pareto charts- Cause and effect diagrams- Scatter diagrams- Run charts- Management presentations- Comprehensive case study

What the Course Offers– Experiential learning setting- Hands-on application of the tools in an enhance learning environment- Opportunity to learn from others while applying the concepts in a risk-free environment- Comprehensive training exercise covering all aspects of problem-solving – Complete set of materials including participant guide

What People Are Saying

“This course helped me to understand the meaning of different graphs and how to use them to my advantage to evaluate data in an effective way.”

“The class was very interactive. The instructor clearly knew the subject like the back of his hand. The class taught me how to use data to effectively correct an issue so that it does not occur again.”

“I liked that the class got deeper into quality charts and it will definitely help me to try and identify key problems.”


All students attending the session will need to be paid for and registered. Each student MUST have a laptop with a working microphone AND camera.

Class materials will be shipped to the address you submit in your registration. You will receive digital material access if a shipping error occurs based on the information you provide or your facility’s mail policies. If this happens, please review the Digital Material Acknowledgment in regard to the steps needed to receive class materials.

Cancellations/refunds/transfers must be completed no later than 10 business days from the registration closing due to shipment dates. Substitutions of students from the same company may occur up to the morning of the class.

Due to exchange rate complications, all pricing is in USD regardless of where the class occurs. Eventbrite fees include .99 per transaction plus a small credit card processing charge.

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