Basic Quality Tools
How You Will Benefit
The basic tools of quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality. They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the clear majority of quality-related issues. are tools which arrange problem areas, put data into diagrams, surface problem areas and clearly bring up any hidden truth. These tools are not for experts alone but for the use of everyone in their daily work. A problem-solving team’s successes are dependent on the familiarity and ease with which these tools are used.
Once the basic problem solving, or quality improvement process is understood, the addition of quality tools can make the process proceed more quickly and systematically. The Basic Quality Tools can be used by any professional to ease the quality improvement process: flowcharts, pareto charts, cause and effect diagrams, scatter diagrams and run charts.
The Basic Tools of Quality can be used singularly or in tandem to investigate a process and identify areas for improvement, although they do not all necessarily need to be used. If a process is simple enough – or the solution obvious enough – anyone may be all that is needed for improvement. They provide a means for doing so based on facts, not just personal knowledge, which of course can be tainted or inaccurate.
Benefits of Utilizing the 5 Principles
Associates with a solid basis in applying Basic Quality Tools will
– Assist in defining complex problems
– Enable prioritization of problems
– Increase efficiency and productivity
– Sharpen abilities to reason and think quickly
– Lower negative effects such as downtime and scrap rates
– Build a work environment which enable employees to learn and grow
Course Objectives
At the completion of this module participants will increase their ability to:
– Understand the Basics of Quality Management
– Learn the to apply and interpret the Basic Tools
– Understand the integration of the quality tools
– Data classification and interpretation
– Comprehend the basic principles of developing and presenting graphs
Key Topics Covered
The course explores the following subjects in depth:
– Quality Management
– Flowchart diagrams
– Data classification and graphs
– Pareto charts
– Cause and effect diagrams
– Scatter diagrams
– Run charts
– Management presentations
– Comprehensive case study
What the Course Offers
– Experiential learning setting
– Hands-on application of the tools in an enhanced learning environment
– Opportunity to learn from others while applying the concepts in a risk-free environment
– Comprehensive training exercise covering all aspects of problem-solving
– Complete set of materials including participant guide
What People Are Saying
“Seeing ways to translate data to a graph makes my job much easier.”
“The hands-on application of the information was really valuable. I plan to use the information learned when doing the calculation in similar situations.”
“The step by step method to doing root cause analysis can definitely be used in my daily activities.”